Privacy Policy
1. Introduction
Welcome to UGCHype. UGCHype ("us", "we", or "our") operates the website UGCHype.com and associated mobile applications and websites (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Service. By using our Service, you agree to the practices described in this Privacy Policy as well as our Terms and Conditions. If you do not agree with these policies, please do not use our Service.
2. Definitions
SERVICE refers to the website UGCHype.com, its mobile applications, and any other services provided by UGCHype. PERSONAL DATA means any information relating to a living individual that can be used to directly or indirectly identify the individual. USAGE DATA is information collected automatically from your interaction with our Service, including details such as your IP address, browser type, pages visited, and other diagnostic data. COOKIES are small text files stored on your device that help us improve your experience on our Service. DATA CONTROLLER means the entity (in this case, UGCHype) that determines the purposes and means of processing your Personal Data. DATA PROCESSORS (or SERVICE PROVIDERS) are third-party entities that process your Personal Data on our behalf. DATA SUBJECT is any living individual whose Personal Data is processed. USER refers to any individual who accesses or uses our Service.
3. Information Collection and Use
We collect different types of information in order to provide and continually improve our Service. This includes both information that you provide directly and information collected automatically when you use our Service. The data we collect is used to operate, secure, and enhance the Service as well as to communicate with you about updates, features, and promotions.
4. Types of Data Collected
Personal Data: While using our Service, you may be asked to provide personally identifiable information such as your name, email address, mailing address, and phone number. This information is used for account management, communication, and billing purposes. Usage Data: We automatically collect information regarding your interactions with our Service (e.g., pages visited, duration of visits, device type, IP address, and browser type) to help us understand how our Service is used and to improve functionality and security. Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, remember your preferences, and analyze usage trends. Most browsers allow you to refuse cookies; however, this may impact your ability to use certain features of our Service. User-Generated Content: UGCHype enables you to upload, create, or share content (including text, images, videos, and other data) on our platform ("User Content"). Although you retain ownership of your User Content, by uploading or generating content through our Service you grant UGCHype a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of operating and promoting the Service.
5. Use of Data
We use the data we collect for various purposes, including to: (a) Provide, operate, and maintain our Service; (b) Improve, personalize, and expand our Service; (c) Understand and analyze how you use our Service; (d) Develop new products, services, features, and functionality; (e) Communicate with you regarding your account, updates, and promotional offers; (f) Process transactions and manage payments (where applicable); (g) Monitor and prevent fraudulent or unauthorized activities; (h) Ensure the security and integrity of our Service; (i) Comply with legal obligations and enforce our Terms and Conditions. User-Generated Content and Liability: By submitting or creating User Content on UGCHype, you represent and warrant that you have all necessary rights to do so. You acknowledge that any content you upload is your sole responsibility. UGCHype is not liable for any claims, damages, or losses arising from or related to the User Content you provide. You agree to indemnify and hold UGCHype harmless from any disputes related to your User Content.
6. Retention of Data
We will retain your Personal Data only as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Usage Data is generally retained for a shorter period unless it is necessary for security or to improve the Service. You may request the deletion of your Personal Data by contacting us, though we may be required to retain certain information for legal or operational purposes.
7. Transfer of Data
Your information, including Personal Data, may be transferred to, stored, and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. By using our Service, you consent to the transfer of your data to countries outside your state, province, or country.
8. Disclosure of Data
We may disclose your information in the following circumstances: (a) To comply with a legal obligation or in response to valid requests by public authorities; (b) In connection with a merger, acquisition, or sale of assets, in which case your data may be transferred; (c) To our subsidiaries, affiliates, contractors, and service providers who assist in operating our Service; (d) With your consent or at your direction; (e) To protect the rights, property, or safety of UGCHype, our users, or others.
9. Security of Data
We employ commercially reasonable security measures to protect your Personal Data; however, no method of transmission or storage is 100% secure. While we take steps to secure your data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
10. Your Data Protection Rights Under GDPR
If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including: (a) The right to access your Personal Data; (b) The right to correct or update your Personal Data; (c) The right to request deletion of your Personal Data; (d) The right to restrict or object to the processing of your Personal Data; (e) The right to data portability. To exercise any of these rights, please contact us at support@ugchype.com. We may require additional information to verify your identity before processing your request.
11. Your Data Protection Rights under CalOPPA
In accordance with the California Online Privacy Protection Act (CalOPPA), users have the right to: (a) Visit our site anonymously; (b) Access our Privacy Policy via a clearly marked link on our homepage; (c) Receive notice of any changes to our Privacy Policy; (d) Request changes to your personal information by contacting us at support@ugchype.com.
12. Service Providers
We may employ third-party companies and individuals (Service Providers) to facilitate our Service, perform Service-related tasks, or assist in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
13. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service. These analytics tools help us understand user behavior and improve the Service, and they may collect information about your usage of the Service.
14. CI/CD Tools
To streamline our development and deployment processes, we may use third-party continuous integration and continuous delivery (CI/CD) tools. These tools may have access to certain non-personal data necessary for development, testing, and quality assurance purposes.
15. Behavioral Remarketing
UGCHype may use remarketing services to advertise on third-party websites after you have visited our Service. We and our third-party vendors may use cookies and similar tracking technologies to serve ads based on your past interactions with our Service.
16. Payments
For any paid products or services offered on our Service, we use third-party payment processors to handle transactions. We do not store or collect your payment card details directly. All payment processing is handled securely by our payment partners in compliance with applicable security standards (e.g., PCI-DSS). Please review the privacy policies of our payment partners for details on how they handle your payment information.
17. Links to Other Sites
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and are not responsible for, the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
18. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect Personal Data from children under 18. If you believe that we have inadvertently collected such data, please contact us immediately so that we can take appropriate action.
19. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page and, if appropriate, notified to you by email or via a prominent notice on our Service. Your continued use of the Service after any changes signifies your acceptance of the updated Privacy Policy.
20. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ugchype.com.